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How can we manage rapidly growing demand for same-day e-commerce deliveries within dense urban centers? That was one of the key questions addressed at a workshop during the Transportation Research Board (TRB) Annual Meeting in Washington, DC on January 13. During the workshop, Dr. Laetitia Dablanc, of the French Institute for Transport Research noted that demand for “instant delivery services that provide on-demand delivery within two hours by connecting shippers, couriers, and consumers via a digital platform” is growing around the world, mainly in cities.