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Performance Measures for Utility Community Development Programs: Guidelines for Measuring and Monitoring Their Effectiveness

By Economic Development Research Group, Ticknor & Associates and Ascendix East, for the Electric Power Research Institute, 1997

For the Electric Power Research Institute and participating electric utilities covering seven states, Economic Development Research Group, Ticknor & Associates and Ascendix East teamed to co-author a guide for measuring the effectiveness and impact of community economic development projects. The guide specified input, process and output performance measures, benchmarks and methods for linking those results to economic impacts. Data collection instruments and analysis methods were also developed as part of that project.

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